Contact -->

Follow Me:

Yvette Thompson

Chaos to Clarity - Calm Leadership in ERP Adoption & Enterprise Enablement

Headshot of Yvette

About Yvette

Digital Enablement & Enterprise Systems Leader

I design systems, processes, and learning environments that help people succeed - especially when the systems are complex, regulated, and business‑critical.

I’m a Marine Corps veteran turned enterprise enablement leader with 15+ years of experience working at the intersection of Finance, Operations, and Technology. My background is rooted in SAP‑based environments, but my focus is broader: how systems, governance, and learning work together to protect revenue, ensure compliance, and support the people responsible for getting the work done.

Throughout my career, I’ve been trusted to step into high‑pressure situations - ERP transformations, broken Order‑to‑Cash flows, audit risk, data chaos - and not just fix what’s broken, but design sustainable processes and enablement models that prevent recurrence. That includes defining standards, improving workflows, and creating practical, task‑based learning assets that support real work, not theory.

I’m especially drawn to roles where:

  • Enterprise systems meet people and process

  • Learning is designed as performance enablement, not content libraries

  • Finance and accounting impact is protected through thoughtful system and process design

  • Teams are supported through clarity, structure, and calm leadership

Outside of client and enterprise work, I run Harmonic Impact (burnout recovery and sustainable living for high‑responsibility professionals) and spend weekends restoring a 14‑acre fixer‑upper... usually with two coonhounds testing my patience.

Systems clear. Revenue moving. People breathing. No panic required.

Where I’ve Built Deep Expertise

Bridging the gritty gap between Finance and Operations with:

  • SAP S/4HANA SD/MM master data governance and process design

  • O2C bottleneck elimination and error resolution

  • IDOC and middleware troubleshooting to keep orders flowing

  • Data reconciliation, variance analysis, and compliance controls

  • Cross-functional leadership that turns fixes into sustainable wins

What I Fix (So You Can Breathe)

Desktop with laptop
  1. SAP S/4HANA SD/MM & FI/CO compliance and system issue resolution

  2. Order-to-Cash bottlenecks impacting revenue flow and stock accuracy

  3. Process mapping and root cause analysis that stops recurring breakdowns

  4. IDOC and middleware errors that jam operations

  5. Master data, product hierarchies & reconciliations

  6. Multi-country invoice discrepancies (Vertex tax, customer billing)

  7. Stock-to-invoice alignment supporting clean GL reconciliation

  8. Functional specs, UAT management, and system change rollouts

How I Work

Map, design, and implement O2C processes that stay fixed

Troubleshoot SAP/EDI issues and clear IDOCs fast

Dive deep with SE16N, SQL & advanced Excel for data integrity

Drive change requests, testing, and cross-team rollout success

Keep master data clean, audit-ready, and contract-compliant

Proven Wins

• Automated O2C flows for returns, POs & alerts

• Cut system errors from hundreds weekly → near zero

Resolved recurring SAP/IDOC jams to protect revenue

• Built SOX-ready controls that survived the audits

• Translated between IT, Ops, Finance, Sales, and Legal without the drama

👉 Revenue stuck? Compliance snarled? Orders misbehaving?

Let’s fix it for good.

  • Remote | Full-Time

Systems clear. Revenue moving. People breathing. No panic required.

View my ==> SNAPSHOT BIO.

Follow Us

Follow Us

© Copyright 2026. | Yvette Thompson | All rights reserved.